Privacy Policy for Setup Solutions LLC
Last Updated: November 15, 2025
This Privacy Policy explains how Setup Solutions LLC (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, interact with our services, or communicate with us.
1. Information We Collect
We collect information directly from you, automatically as you use our services, and sometimes from third-party sources.
A. Information You Provide Directly
This includes personal information you knowingly and voluntarily provide to us, such as when you use our contact forms, sign up for services, or communicate with our dispatchers. This may include:
Contact Data: Your name, email address, phone number, and mailing address.
Business Data: Your company name, MC/DOT numbers, truck types, and operational preferences.
Communication Data: Content of messages and emails you send to us.
Financial Data: Information necessary for billing and payment processing (though actual sensitive payment details are processed securely by third-party payment processors).
B. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity using cookies and similar tracking technologies. This includes:
Usage Data: Details about how you use our website, such as pages viewed, time spent on pages, and clicks.
Technical Data: IP address, browser type and version, operating system, and device identifiers.
Location Data: General location derived from your IP address.
2. How We Use Your Information
We use the information we collect for the following business and operational purposes:
To Provide Services: To deliver our core dispatching, billing, and document management services; to book loads and negotiate rates on your behalf; and to fulfill your requests.
Communication: To respond to your inquiries, send service updates, and provide 24/7 support.
Optimization and Improvement: To analyze website usage, monitor performance, and improve the efficiency and quality of our services.
Marketing and Promotions: To send you updates, special offers, and information about our services, where permitted by law.
Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights or the rights of others.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We share information with third-party vendors and service providers who perform services for us or on our behalf, such as IT hosting, billing processors, and analytics providers.
Logistics Partners: To facilitate our core services, we share necessary operational data (like truck location, load preferences, and company information) with brokers, shippers, and industry-leading freight platforms to secure loads and manage logistics.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to cooperate with government or law enforcement officials.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Important Statement Regarding SMS Data Sharing
In compliance with mobile messaging regulations, Setup Solutions LLC adheres to the following strict policy:
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
4. Your Choices and Rights
You have certain choices regarding the information we collect and how it is used:
Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Cookies: You can typically remove or reject cookies through your browser settings. Be aware that disabling cookies may affect the functionality of our website.
Access and Correction: You may contact us to request access to or correction of the personal information we hold about you.
5. Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Setup Solutions LLC Address: 525 RANDALL AVE STE 100 OFC 812 CHEYENNE, WY 82001 Email: contact@setup-solutons.us Phone: +1 (307) 443-4806
